Prelaunch — not yet live

Heating and cooling in Sydney CBD and Inner East

Knut is preparing heating and cooling coverage in Sydney CBD and Inner East. Requests and bookings open at launch.

Heating and cooling jobs you can request

You can use Knut to request air-conditioner installation, air-conditioner repair, heating repair or HVAC maintenance in Sydney CBD and Inner East. If the system needs attention but you are unsure which type of work applies, explain what is happening in your request rather than trying to name a particular repair. For an installation, describe what you want installed; for a repair or maintenance job, outline the issue or work needed. Knut sends your request to suitable local tradies who cover the area and offer that service. Property managers, real-estate agencies and facilities teams can also use Knut to arrange maintenance across many properties.

What to include in your request

A useful brief gives the tradie a clear starting point. State what needs doing, the job location and when you would like the work done. For an air-conditioner or heating issue, describe the problem in your own words; for installation or maintenance, say what work you are seeking. Add photos if they would help show the job. You only need to describe the job once through Knut. Suitable local tradies receive the details and can provide quotes, giving you information to compare before deciding whether to book. Clear details can help tradies understand what you are asking them to quote for.

Quotes, the work price and Knut's fee

There is no charge to request quotes. If you choose to book, you pay Knut one booking fee at booking: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. You also pay the tradie's quoted price for the work. Knut compares the quotes it receives and recommends the one that best fits the job, on merit; you can consider the quotes before booking. Tradies keep 100% of their quoted price, and Knut does not charge them to quote. The tradie's quoted price is separate from Knut's booking fee.

Choosing and checking a tradie

Heating and cooling work involves licensed work, so Knut only matches the job to tradies whose licence has been verified. Knut sends the request to suitable local tradies who cover the area and offer the service, then compares the quotes received and recommends one that best fits the job on merit. Consider how each quote addresses the work you described, and use the messages with the tradie to clarify anything you need to understand before booking. When you book through Knut, you can message the tradie and follow progress in one place. Knut connects you with independent local tradies; it does not do the work itself.

Knut's booking fee

Requesting quotes is free. When you book, Knut adds one booking fee, shown before you pay, and never more than $150. The provider keeps 100% of their quote.

$0 – $499

5%

$500 – $1,999

4.5%

$2,000 – $4,999

4%

$5,000 – $14,999

3.5%

$15,000 – $49,999

3%

$50,000+

2.5%

Common questions

Heating and cooling in Sydney CBD and Inner East: FAQs

What heating and cooling work can I request?

You can request air-conditioner installation or repair, heating repair, or HVAC maintenance. Describe the work you need in your own words, and Knut sends the request to suitable local tradies who offer that service and cover the area.

Do I pay to request heating and cooling quotes?

No. There is no charge to request quotes. If you decide to book, you pay Knut one booking fee at booking as well as the tradie's quoted price for the work.

How does Knut's booking fee work?

The booking fee is 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. It is paid to Knut when you book. The tradie's quoted price for the work is paid separately.

Are the heating and cooling tradies licensed?

This trade involves licensed work. Knut only matches heating and cooling requests to tradies whose licence has been verified. You can message the tradie through Knut if you want to clarify details before booking.

What should I do if there is an immediate danger?

For immediate danger to life or property, such as a gas leak, fire, electrical hazard or flooding, call 000 or the relevant emergency service first. Do not rely on a heating and cooling request through Knut for an immediate emergency.

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