Prelaunch — not yet live

Heating and cooling in Melbourne South East

Knut is preparing heating and cooling coverage in Melbourne South East. Requests and bookings open at launch.

Heating and cooling jobs you can request

Knut can help you find a tradie for air-conditioner installation, air-conditioner repair, heating repair or HVAC maintenance. Describe the issue or work you want done so suitable tradies can consider the job. For a repair, explain what is not working and when you noticed the problem. For an installation or maintenance request, state what you need done and include any useful photos. Knut is newly available in Melbourne South East. Property managers, real-estate agencies and facilities teams can also use Knut to organise maintenance across many properties.

How to brief your heating and cooling job

Give Knut the key details in one request: what needs doing, where the work is, when you want it done, and photos if they would help explain the job. Be clear about whether you need an installation, a repair or maintenance, and describe the problem or requested work in plain terms. Useful photos can help tradies understand what you are asking about before they prepare a quote. Once you submit the request, Knut sends it to suitable local tradies who cover the area and offer that service. You can then compare the quotes received.

Quotes and Knut's booking fee

There is no charge to request quotes. If you choose a tradie and book through Knut, you pay Knut one booking fee: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. You also pay the tradie's quoted price for the work. Tradies keep 100% of their quoted price, and Knut does not charge them to quote. Knut compares the quotes it receives and recommends the one that best fits the job, on merit. The fee is paid to Knut at booking.

Choosing and checking a tradie

Heating and cooling work involves licensed work, so Knut only matches your request to tradies whose licence has been verified. Read the quotes you receive and consider how well each one fits the work you described. If you need clarification about a quote or the job, you can message the tradie through Knut. When you book through Knut, you can follow progress and keep messages in one place. If the situation involves immediate danger to life or property, such as a gas leak, fire, electrical hazard or flooding, call 000 or the relevant emergency service first.

Knut's booking fee

Requesting quotes is free. When you book, Knut adds one booking fee, shown before you pay, and never more than $150. The provider keeps 100% of their quote.

$0 – $499

5%

$500 – $1,999

4.5%

$2,000 – $4,999

4%

$5,000 – $14,999

3.5%

$15,000 – $49,999

3%

$50,000+

2.5%

Common questions

Heating and cooling in Melbourne South East: FAQs

What heating and cooling work can I request?

You can request air-conditioner installation, air-conditioner repair, heating repair or HVAC maintenance. Describe what you need and where the work is, and add photos if useful. Knut sends the request to suitable local tradies who cover the area and offer that service.

Does it cost anything to request quotes?

No. There is no charge to request quotes through Knut. If you choose a tradie and book through Knut, you pay Knut's booking fee at booking, as well as the tradie's quoted price for the work.

How does Knut's booking fee work?

Customers pay Knut one booking fee when they book: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. The tradie's quoted price for the work is paid separately.

Are tradies' licences checked for heating and cooling work?

This trade involves licensed work. Knut only matches heating and cooling requests to tradies whose licence has been verified. You can review the quotes received and message a tradie through Knut if you need to discuss the job.

What should I do if there is an immediate safety danger?

For immediate danger to life or property, including a gas leak, fire, electrical hazard or flooding, call 000 or the relevant emergency service first. You can use Knut for a heating or cooling job that is not an immediate emergency.