Prelaunch — not yet live

Heating and cooling in Inner East

Knut is preparing heating and cooling coverage in Inner East. Requests and bookings open at launch.

Heating and cooling jobs you can request

You can request an air-conditioner installation, a repair to an existing air-conditioner, heating repair or HVAC maintenance. When describing a repair, explain what is not working and what you have noticed. For installation, say what you want installed and where the work is needed. If you are arranging maintenance, outline what needs attention. Knut sends the job to suitable local tradies who cover Inner East and offer that service. Property managers, real-estate agencies and facilities teams can also use Knut to arrange maintenance across many properties.

How to brief your heating or cooling job

Describe the job once, including what needs doing, where the work is, and when you need it done. For a repair, give a clear account of the problem and when you noticed it; for an installation or maintenance request, explain the work you want carried out. Add photos if they would help show the issue or the area involved. A useful description gives tradies a clearer basis for considering the job and preparing quotes. You can message the tradie and follow progress in one place after booking through Knut.

Costs and Knut's booking fee

There is no charge to request quotes. If you book through Knut, you pay one booking fee: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. You also pay the tradie's quoted price for the work. The tradie keeps 100% of that quoted price, and Knut does not charge tradies to quote. Compare the quotes you receive and consider how each one fits the work you described before deciding whether to book.

Choosing and checking a tradie

Heating and cooling work involves licensed work, so check that the person doing the job is appropriately qualified for the work you need. Knut only matches this service to tradies whose licence has been verified. Knut compares the quotes it receives and recommends the one that best fits the job, on merit; you can review the quote before booking. Check that the proposed work reflects your description and ask the tradie about anything you want clarified. If there is immediate danger to life or property, call 000 or the relevant emergency service first.

Knut's booking fee

Requesting quotes is free. When you book, Knut adds one booking fee, shown before you pay, and never more than $150. The provider keeps 100% of their quote.

$0 – $499

5%

$500 – $1,999

4.5%

$2,000 – $4,999

4%

$5,000 – $14,999

3.5%

$15,000 – $49,999

3%

$50,000+

2.5%

Common questions

Heating and cooling in Inner East: FAQs

What heating and cooling work can I request?

You can request air-conditioner installation, air-conditioner repair, heating repair or HVAC maintenance. Describe the work you need, where it is, and when you need it done. Photos may be useful if they help explain the job.

Is there a charge to request quotes?

No. There is no charge to request quotes through Knut. If you choose to book, you pay Knut's booking fee at booking and the tradie's quoted price for the work.

How much is Knut's booking fee?

Customers pay one booking fee when they book: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. The tradie's quoted price for the work is paid separately.

Are the tradies' licences checked?

This trade involves licensed work. Knut only matches heating and cooling jobs to tradies whose licence has been verified. You can review the quote and clarify the proposed work with the tradie before booking.

What should I do if there is an immediate hazard?

If there is immediate danger to life or property, such as a gas leak, fire, electrical hazard or flooding, call 000 or the relevant emergency service first. Use Knut for the heating or cooling job after addressing the immediate danger.