Prelaunch — not yet live

Heating and cooling in Melbourne East

Knut is preparing heating and cooling coverage in Melbourne East. Requests and bookings open at launch.

Common heating and cooling jobs

Jobs in this service include air-conditioner installation, air-conditioner repair, heating repair and HVAC maintenance. If you need a new air conditioner installed, explain what you want done and where the work is required. For a repair, describe the problem and any changes you have noticed. Maintenance requests can include the system or equipment you want checked and the work you think it needs. Knut connects you with independent local tradies who offer the service and cover Melbourne East. If you manage properties or facilities, you can also use Knut to request maintenance across many properties.

How to brief the job well

Give a clear description of what needs doing, where the work is, and when you would like it done. For an installation, outline the work you are seeking; for a repair or maintenance job, describe the issue or the task as clearly as you can. Add photos if they would help explain the job. A useful brief gives suitable tradies information to consider when preparing quotes, and helps you compare what each quote covers. You only need to describe the job once through Knut. You can then message the tradie and follow progress in one place after booking.

Costs and Knut’s booking fee

There is no charge to request quotes. Customers pay Knut one booking fee when they book: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. You also pay the tradie’s quoted price for the work. The booking fee is paid to Knut at booking, while tradies keep 100% of their quoted price and Knut does not charge them to quote. Knut compares the quotes it receives and recommends the one that best fits the job, on merit. Review the quote details before deciding which option suits your request.

Choosing and checking a tradie

Compare the quotes you receive against the job you described, including the work each one covers and the quoted price. Ask the tradie about anything in the quote you do not understand before booking. Heating and cooling work involves licensed work, so Knut only matches it to tradies whose licence has been verified. Knut connects you with independent local tradies; it does not carry out the work itself. When you book through Knut, you can message the tradie and follow progress in one place. For immediate danger to life or property, such as a gas leak, fire, electrical hazard or flooding, call 000 or the relevant emergency service first.

Knut's booking fee

Requesting quotes is free. When you book, Knut adds one booking fee, shown before you pay, and never more than $150. The provider keeps 100% of their quote.

$0 – $499

5%

$500 – $1,999

4.5%

$2,000 – $4,999

4%

$5,000 – $14,999

3.5%

$15,000 – $49,999

3%

$50,000+

2.5%

Common questions

Heating and cooling in Melbourne East: FAQs

What heating and cooling jobs can I request in Melbourne East?

You can request air-conditioner installation, air-conditioner repair, heating repair or HVAC maintenance. Describe what you need, where the job is and when you would like it done. Photos can help explain the work if they are useful.

Do I pay to request heating and cooling quotes?

No. There is no charge to request quotes through Knut. If you decide to book, you pay Knut’s booking fee at booking and the tradie’s quoted price for the work.

How does Knut’s booking fee work?

Customers pay Knut one booking fee when they book: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. Tradies keep 100% of their quoted price.

Are the heating and cooling tradies’ licences checked?

This trade involves licensed work. Knut only matches heating and cooling jobs to tradies whose licence has been verified. You can compare the quotes received and ask a tradie about anything you want clarified before booking.

What should I do if there is an immediate hazard?

For immediate danger to life or property, call 000 or the relevant emergency service first. This includes a gas leak, fire, electrical hazard or flooding. You can consider arranging heating or cooling work once the immediate danger has been addressed.