Prelaunch — not yet live

Heating and cooling in Inner Melbourne

Knut is preparing heating and cooling coverage in Inner Melbourne. Requests and bookings open at launch.

Common heating and cooling jobs

Knut can help you find a tradie for air-conditioner installation, air-conditioner repair, heating repair or HVAC maintenance. When requesting help, say whether you need new equipment installed, an existing unit repaired, heating looked at, or maintenance carried out. If you are not sure which type of job applies, describe what you want done and what you have noticed. A clear description can help suitable tradies understand the request and decide whether they offer the service. Property managers, real-estate agencies and facilities teams can also use Knut to organise maintenance across many properties.

How to brief your job

Describe what needs doing, where the work is, and when you would like it done. For a repair, explain what the system is doing or not doing and when you first noticed the issue. For installation or maintenance, outline the work you have in mind and share any useful details about the existing equipment. Add photos if they help show the unit or the issue. You only need to describe the job once through Knut. It sends the request to suitable local tradies who cover the area and offer that service, so useful details can help them assess the job.

Costs and Knut's booking fee

There is no charge to request quotes through Knut. You can compare the quotes received before deciding which one best fits the job. When you book, you pay the tradie's quoted price for the work and one booking fee to Knut: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. Tradies keep 100% of their quoted price, and Knut does not charge them to quote. The booking fee is paid at booking; the tradie's quoted price is for the work.

Choosing and checking a tradie

This trade involves licensed work, so Knut only matches your request to tradies whose licence has been verified. Knut compares the quotes it receives and recommends the one that best fits the job, on merit. Before choosing, check that the quote and proposed work address the details you provided. Ask the tradie about anything you are unsure of before booking. Once booked through Knut, you can message the tradie and follow progress in one place. If there is immediate danger to life or property, such as a gas leak, fire, electrical hazard or flooding, call 000 or the relevant emergency service first.

Knut's booking fee

Requesting quotes is free. When you book, Knut adds one booking fee, shown before you pay, and never more than $150. The provider keeps 100% of their quote.

$0 – $499

5%

$500 – $1,999

4.5%

$2,000 – $4,999

4%

$5,000 – $14,999

3.5%

$15,000 – $49,999

3%

$50,000+

2.5%

Common questions

Heating and cooling in Inner Melbourne: FAQs

Can I request quotes before deciding who to book?

Yes. There is no charge to request quotes. Knut compares the quotes it receives and recommends the one that best fits the job, on merit. You pay Knut's booking fee when you book, along with the tradie's quoted price for the work.

What details should I include for an air-conditioner repair?

Describe what the unit is doing or not doing, where the work is, and when you would like it done. Share any useful details about the equipment and include photos if they help show the issue. Knut sends your job description to suitable tradies.

Are tradies' licences checked for heating and cooling work?

This trade involves licensed work. Knut only matches heating and cooling jobs to tradies whose licence has been verified. You can also ask a tradie about anything you are unsure of before booking through Knut.

How does the Knut booking fee work?

You pay Knut one booking fee when you book: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. You also pay the tradie's quoted price for the work. There is no charge to request quotes.

What should I do if there is an immediate hazard?

If there is immediate danger to life or property, call 000 or the relevant emergency service first. This includes a gas leak, fire, electrical hazard or flooding. Use Knut for arranging the heating or cooling work after addressing the immediate danger.