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Plumbing in Melbourne South East

Knut is preparing plumbing coverage in Melbourne South East. Requests and bookings open at launch.

Common plumbing jobs

Plumbing jobs can range from a leaking pipe or faulty toilet to replacing a tap, clearing a blocked drain or addressing a hot water issue. Knut also lists emergency plumbing. When describing the problem, note what you can see and whether the issue affects one fixture or more than one. If you are unsure what is causing it, say so rather than trying to diagnose it yourself. For immediate danger to life or property, such as a gas leak, fire, electrical hazard or flooding, call 000 or the relevant emergency service first.

How to brief a plumber

Give a clear description of the issue, where it is in the property and when you would like the work done. Mention what you have noticed, when the problem started and whether it has changed. Photos can help explain a visible leak, damaged tap or affected area; add them if useful. If the job concerns hot water, a toilet or a drain, say which one and describe the problem in plain terms. Knut sends your request to suitable local tradies who cover the area and offer that service, so useful details help them understand what you need.

Quotes, costs and Knut's booking fee

There is no charge to request quotes. If you book through Knut, you pay Knut one booking fee at booking: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. You also pay the tradie's quoted price for the work. Knut compares the quotes it receives and recommends the one that best fits the job, on merit. Tradies keep 100% of their quoted price, and Knut does not charge them to quote. Check what each quote covers and ask about anything you are unsure of before booking.

Choosing and checking a tradie

Plumbing involves licensed work, so check that the person doing the job is appropriately licensed for the work you need. Knut only matches plumbing requests with tradies whose licence has been verified. Compare the quotes you receive against your job description, and clarify any differences in the proposed work before deciding. Once you book through Knut, you can message the tradie and follow progress in one place. Property managers, real-estate agencies and facilities teams can also use Knut to organise maintenance across many properties.

Knut's booking fee

Requesting quotes is free. When you book, Knut adds one booking fee, shown before you pay, and never more than $150. The provider keeps 100% of their quote.

$0 – $499

5%

$500 – $1,999

4.5%

$2,000 – $4,999

4%

$5,000 – $14,999

3.5%

$15,000 – $49,999

3%

$50,000+

2.5%

Common questions

Plumbing in Melbourne South East: FAQs

What plumbing jobs can I request through Knut?

You can request help with leak repairs, toilet repairs, tap replacement, blocked drains, hot water and emergency plumbing. Describe what is happening and where, and add photos if they would help explain the job.

Do I pay to request plumbing quotes?

No. There is no charge to request quotes. If you choose to book through Knut, you pay Knut's booking fee at booking and the tradie's quoted price for the work.

How does Knut's booking fee work?

Customers pay Knut one booking fee when they book: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. The tradie's quoted price for the work is paid separately.

Are the plumbers' licences checked?

Plumbing involves licensed work. Knut only matches customers with plumbing tradies whose licence has been verified. You can also ask the tradie about the work covered by their quote before booking.

What should I do if there is an immediate plumbing emergency?

If there is immediate danger to life or property, such as a gas leak, fire, electrical hazard or flooding, call 000 or the relevant emergency service first. You can describe other plumbing work through Knut.

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