Prelaunch — not yet live

Heating and cooling in Inner South

Knut is preparing heating and cooling coverage in Inner South. Requests and bookings open at launch.

Heating and cooling jobs you can request

You can use Knut to request air-conditioner installation, air-conditioner repair, heating repair or HVAC maintenance. If your system is not working as expected, explain what it is doing and whether the issue affects heating, cooling or both. For an installation, say what equipment or space the job involves, if you know. Maintenance requests can include the system’s current condition and any concerns you want checked. Property managers, real-estate agencies and facilities teams can also use Knut to arrange maintenance across many properties. Knut passes your request to suitable local tradies who cover the area and offer that service.

How to brief your heating or cooling job

Describe what needs doing, where the work is, and when you would like it done. Include the type of system if you know it, what has changed or stopped working, and any details that could help a tradie understand the task. Photos can be useful when they show the equipment or the issue, but are optional. For work across several properties, identify each location and set out the task needed at each one. A clear request gives tradies useful information for preparing quotes. You describe the job once through Knut, then can message the tradie and follow progress in one place after booking.

Costs and Knut’s booking fee

There is no charge to request quotes. Customers pay Knut one booking fee when they book: 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00. You also pay the tradie’s quoted price for the work. Knut compares the quotes it receives and recommends the one that best fits the job, on merit; you can review the quote before booking. Tradies keep 100% of their quoted price, and Knut does not charge them to quote. Job costs depend on the quoted work, so check what each quote covers before you decide.

Choosing and checking a tradie

Heating and cooling work involves licensed work, so Knut only matches it to tradies whose licence has been verified. When comparing quotes, consider how clearly each one describes the work and whether it addresses the details in your request. Ask the tradie to clarify anything you are unsure about before booking, including what is included in the quoted price. Knut compares the quotes it receives and recommends one that best fits the job on merit, but the decision to book is yours. Once booked through Knut, you can message the tradie and follow progress in one place.

Knut's booking fee

Requesting quotes is free. When you book, Knut adds one booking fee, shown before you pay, and never more than $150. The provider keeps 100% of their quote.

$0 – $499

5%

$500 – $1,999

4.5%

$2,000 – $4,999

4%

$5,000 – $14,999

3.5%

$15,000 – $49,999

3%

$50,000+

2.5%

Common questions

Heating and cooling in Inner South: FAQs

What heating and cooling work can I request?

You can request air-conditioner installation or repair, heating repair, and HVAC maintenance. Describe what you need done and where the work is. Knut sends the request to suitable local tradies who cover the area and offer that service.

Do I need to know what is wrong with my system?

No. Explain what you have noticed, such as what has stopped working or changed, and include the system type if you know it. Photos can help show the issue, but are optional. A tradie can review the details in your request.

Does it cost anything to request quotes?

There is no charge to request quotes through Knut. If you choose to book, you pay Knut’s booking fee and the tradie’s quoted price for the work. The booking fee is 5% on smaller jobs, tapering to 2.5% on large jobs, and never more than $150.00.

Are the heating and cooling tradies licensed?

This trade involves licensed work. Knut only matches heating and cooling requests to tradies whose licence has been verified. You can review the tradie’s quote and ask for clarification about the proposed work before deciding whether to book.

What should I do if there is immediate danger?

For immediate danger to life or property, such as a gas leak, fire, electrical hazard or flooding, call 000 or the relevant emergency service first. Use Knut for arranging heating and cooling work, not as a substitute for urgent emergency help.

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