Delete your Knut account

In the app or on the website

1. Sign in to Knut.
2. Go to Account → Security.
3. Choose Close my account, then Close my account permanently.

You can also choose Download my data on the same page first if you want a copy.

By email

Can't sign in? Email info@knut.com.au from the address on your account and ask for it to be deleted. We'll confirm it's you, then close it.

What gets deleted

Your name, email, mobile, password, sign-in sessions, two-step sign-in settings, notification subscriptions, and (for tradies) your phone, website, logo and active services are removed straight away, and you are signed out everywhere.

What we keep

Booking, invoice and payment records are kept for as long as Australian tax and consumer law requires, with your name and contact details removed. If a booked job is still in progress, finish or cancel it before closing your account. See the Privacy Policy for more.